Delivery and payment
Updated on: 28 October 2022
24 hours: this is the time it takes for 95% of our orders to leave our workshop
Our labels are produced in Switzerland and delivered to you by the Swiss Post service in your country. An email is sent to you when your order is shipped with its tracking number.
Delivery costs are reduced to 4 USD from a purchase of 45 USD. Below this amount, delivery costs are 8 USD.
Please note the following approximate delivery times:
- Production time: we print your labels within 1 to 2 working days
- Delivery time: varies between 8 and 15 working days depending on the carrier*.
Your order arrives directly in your mailbox. For a successful delivery: please make sure that all your address information is filled in and correct at the time of payment.
Due to your country's regulations, import fees may apply to the delivery. Stickerkid is in no way responsible for this additional charge. Please check your local laws for more information on these costs.
Is your order in progress? To check the status of your order, you can use our Track My Order page
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Can I change my shipping address after my order has been placed?
Unfortunately, it’s not possible to change your address after your order has been placed. If the Swiss post cannot find your address due to errors or missing information, your package will be returned to us. Please contact our support team if this happens to you and let us know your correct address. As soon as the package is returned to us, we will organize a new shipment. Please note that it can take several weeks for your package to be returned. -
Do I have to pay tax on my order?
Please note that for deliveries to countries in the EU commercial zone, customs duties may apply if your order value is higher than 150 EUR or if your order is shipped to a business address. Additional customs fees might apply and will be based on the value of your order. For deliveries to countries outside of the EU commercial zone, an additional customs fee might apply and will be based on the value of your order. Please note that deliveries to your trade zone may in your country be subject to customs duties, There may be additional customs charges based on the value of your order. We ship correctly declared goods worldwide without incurring additional customs charges. Stickerkid is not responsible for any such additional charges that may be incurred during the delivery of your goods. We have no control over postal customs inspections and cannot control or expedite it. Customs inspections can take several days. We are also not liable for these delay times. -
How much does shipping cost?
All our packages are shipped using Swiss post priority plus. We apply either a basic rate, or a special rate which you can benefit from if the value of your basket reaches a certain amount. The shipping costs are as follows:
Can't find the information you are looking for?
*Once your order leaves our production facility, it is handed over to our delivery partner. Stickerkid has no influence and is not responsible for any delays in delivery. Nevertheless, our partner is regularly audited and evaluated in order to offer you the best possible experience.