95% of our orders are completed and shipped on the next business day. However, Stickerkid cannot be responsible for delivery delays or any additional import charges applied by the country.
A slight difference in color or background between the website illustrations or in brochures and the end product cannot be accepted as a cause for refund or exchange.
After the successful payment, you will receive a copy of your invoice per email with all the details of your order.

REFUND POLICY:

Faulty products and all mistakes on our part will be rectified at no cost to you. However, claims must be filed no later than 10 days after delivery.

This does not apply to design or spelling mistakes (i.e. misspelling of names, missing numbers, etc.) not noticed before finishing your order. Once your order finished, any requests cannot be taken into account to ensure production and dispatch of your order in 24h. We will however, happily work with you to find a solution! So please still get in touch.

Jurisdiction and applicable law:

The applicable law is Swiss law and the courts of Geneva are competent to settle all disputes arising from our sales.